Thanks to i-sight software for publishing excerpts from two interviews they did with me on developing high impact values statements. As you've all heard me say before, a well-developed and appropriately implemented values statement will not only go a long ways toward developing and maintaining a culture of ethics but will also do so much more. Done right - and it really does need to be done right - a values statement will drive better management, leadership, customer service and branding.
Interested? You can find the two interview excerpts here and here. Enjoy!
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